PROGRAM ASSISTANCE DURING YOUR STAY

Crossways is always ready to assist you with program planning and assistance. Our staff is available to help you with planning ideas; simply call us prior to your arrival. Your retreat will be hosted by one of our professional camping staff. They will greet you and check with you throughout the event to make sure your needs are being met. During your retreat or conference stay, our staff is able to provide orientation to the site, conduct mixing activities, lead hikes and outdoor activities, assist with music and games, or lead worships and other program events.

Each camp is well equipped for conferences and retreats. Equipment at each site includes TVs, DVDs, and VCRs, media equipment, marker boards or other marking devices, an overhead projector, and general conference and retreat supplies. A video projector is available for an added fee.

In season, you will find waterfront options including swimming, boating, and canoeing. Arrangements must be made in advance for a lifeguard to supervise any waterfront activities. Field sports and volleyball courts are also available. Each site has outdoor fire circles and an amphitheater for your program gatherings. Hiking and cross country skiing through forest and ponds is available in our wilderness tracts. Outdoor recreational equipment, including cross country skis in many adult sizes, is readily available upon request at the camp.

FOOD SERVICE DURING YOUR EVENT

Food Service is provided to most groups or 10 or more that participate in conference and retreat activities. Some groups request to provide their own food and this is available only at Waypost and Imago Dei Village in designated retreat centers that are equipped with domestic style kitchens (please make your request at the time you set up your retreat). Food is prepared and served in our dining facilities. In some cases, food may be catered to your center at your meal times from our central kitchen if this is convenient to your group. During general retreat events, we ask that your group assist with set-up and clean-up when food service is requested. During conference events, camp staff take care of all necessary food service needs, including set up of meals and dishes. Meals are well-balanced, tasty, "home-made" and geared to fit the needs of the group. Special requests can be made in advance at additional rates. Please relay any special dietary needs at least one week prior to arrival.

HEALTH & SAFETY

Crossways is as concerned as you about the health and safety of guests. Our facilities are checked regularly for safe conditions. All lodging rooms are equipped with fire extinguishers, smoke alarms, and large facilities have manual fire alarm systems. Our food service programs are led by able professionals who follow all applicable codes governing camps and conference centers.

Each facility has first aid kits readily available, first aid trained staff, and a first aid treatment center on site. Near by we have high quality medical facilities for those who might need special care.

Crossways requires adequate supervision of all youth groups. No youth group is allowed to stay unless a minimum of two adult sponsors are with the group at all times. This is to protect all camp guests from any inappropriate behavior that may arise. All youth groups must post with us at time of registration parental permission slips, health histories, and insurance records so that your group advisors and our staff are adequately prepared to manage any health crisis that might arise during your stay. This includes all meds brought by campers.

Many activities that normally take place at camp are limited to daylight hours. Adequate supervision of guests is the responsibility of participant sponsors and camp staff will provide helpful instruction regarding weather, ice, and lake conditions during your stay at camp.

FEES AND HOUSING ASSIGNMENTS

Final meeting space and lodging assignments are made by the camps according to group size. Larger groups are assigned the larger meeting rooms and so on. With multiple groups on site at Pine Lake and Imago Dei Village during most retreat weekends, your understanding is appreciated. We will make every attempt to accommodate your requests and needs for your stay.

Some facilities require minimum numbers to book. If you wish to schedule these, be advised that you will be billed for the minimum whether you bring that many or not. Upon its discretion, the camp may assign a larger meeting or lodging facility to your group than requested without additional charges due to availability.

Final fees and charges for your group are due before your departure unless arrangements have been made in advance with the camp. Groups from our Association churches may request billing.

Your deposit will be applied to the final cost of the event, less any damages assessed. When re-scheduling for the following year, you may forward this deposit into that new booking. Multiple bookings require a deposit per contracted event.

If you choose to cancel your contract 60 days or more prior to the booking date, your deposit will be returned.

If you choose to cancel your contract 30 to 60 days prior to the booking date, you will forfeit your full deposit.

If you choose to cancel your contract 30 days or less prior to your booking date, you will forfeit your full deposit.

• We will make exceptions only for extreme weather conditions.

• You cannot cancel a retreat within the 60 day time period and expect to forward that retreat deposit to another later weekend.

• When using camp food service, we will bill for a minimum of 10 people regardless of your contract when your group is the only one we are preparing that meal for.