Frequently Asked Questions
I forgot to send my child's health form to camp two weeks in advance. What should I do?
As long as you child does not have any dietary restrictions, allergies, or social/emotional/mental health concerns we need to be aware of prior to Sunday check-in, please bring the health form with you to camp for drop-off. If there are allergies, food restrictions, or socio-emotional/behavioral/medical needs our staff should be aware of to prepare to provide a great week of camp for your child, please call the camp directly.
I never received health forms or a packing list. Where do I locate these?
We email parents/main contacts for campers our forms and parent guides in late spring. Every so often these emails are redirected to a spam folder or simply get lost in the interwebs! Fortunately we also make our forms and parent guides available on our website! Please note that PACKING LISTS are included in the PARENT GUIDES for every program. Click here to be directed to our parent information page.
I mailed all my child's forms/paperwork to 912 N. Oneida St. Appleton, WI 54911 (Crossways administrative office) and the camp hasn't received them yet. What should I do?
We do our best to make sure mailed forms received in our administrative office are sent to camp in a timely manner, but getting them to camp takes about one week. Be aware that our camp staff will ask you to fill out new forms if they haven't arrived at camp.
The best way to make sure all the forms are at camp on time is to mail them to the camp directly at least two weeks in advance of the start of your child's/your family's session.
Where can I find a packing list?
We include packing lists in our parent guides for every program:
When does my child's session start?
Full-week, half-week, 4-day, and weekend sessions have varying start times, because it would be boring if everything was the same!
Full week: PATHFINDERS, MAVERICKS, SETTLERS, L.I.T., FAMILY CAMP - Arrival time is Sunday between 3:00-4:30pm
Half week A sessions: PIONEER A, PATHFINDER A - Arrival time is Sunday is between 3:00-4:30pm
Half week B sessions: PIONEER B, PATHFINDER B - Arrival time is Wednesday at 10:00am
Weekend sessions: FAMILY WEEKEND - Arrival time is Friday between 3:00-5:30pm
4-Day sessions: FAMILY/GPK CAMP, PIECE TOGETHER 4-DAY - Arrival time is Sunday between 3:00-4:30pm
When does my child's session end/what time do I need to pick up my child?
Full-week, half-week, 4-day, and weekend sessions have varying end times, because, again, it would be boring if everything was the same!
Full week: PATHFINDERS, MAVERICKS, SETTLERS, L.I.T., FAMILY CAMP - Closing picnic on Friday at 11:30, closing worship at 12:15, send-off at around 1:00pm (plan to be there at around 11:30)
Half week A sessions: PIONEER A, PATHFINDER A - Tuesday evening dinner at 5:30 followed by a closing program (plan to be there at 5:30pm)
Half week B sessions: PIONEER B, PATHFINDER B - Closing picnic on Friday at 11:30, closing worship at 12:15, send-off at around 1:00pm (plan to be there at around 11:30)
Weekend sessions: FAMILY WEEKEND - Closing picnic on Sunday at 11:30, closing worship at 12:15, send-off at around 1:00pm
4-Day sessions: FAMILY/GPK CAMP, PIECE TOGETHER 4-DAY - Closing picnic Wednesday at 11:30, closing worship at 12:15, send-off at around 1:00pm
My child is coming to camp this Sunday (or Wednesday), can I put a deposit down on their camp store account?
We can only process online or over-the-phone camp store deposits up until 7 days before the start of your child's/family's session. Cash, checks, and credit cards are accepted at camp however and you can put money into the camp store account when you arrive at camp.
I'm having trouble with the Bunk1 email service. Can you help?
For questions or help with the Bunk1 email service, Bunk1 is available to support you 7 days a week during peak season. They guarantee a response within 24 hours and it's usually much faster than that. Please call Bunk1 at 212-974-9112 or email them at email@example.com.
I'm receiving emails saying my child's status is "not confirmed." What does that mean?
A $100 deposit is required at the time of registration to confirm a spot in our program. Campers who do not show the minimum deposit paid are listed as "enrolled but not registered" and will have a "not confirmed" status until the minimum deposit is met. If you registered online, you can login to your account to make a payment online (if you're having trouble logging in please contact firstname.lastname@example.org or call 920-882-0023). We can also process secure credit card payments over the phone!